Privacy policy

Introduction

Winenes ("we", "our", "us") sets out the following privacy policy (the "Policy") concerning the handling of users' personal information in connection with the services provided through this website (the "Service").

Article 1 (Information we collect)

We may collect the following information.

• Contact information such as name, email address, and phone number
• Business information such as company name, restaurant name, and role
• Account information such as user IDs and passwords
• Usage and browsing history for the Service
• IP address, browser type, and device information
• Information collected via cookies and similar technologies
• Image data uploaded by users
• Information registered about wines and dishes

Article 2 (Purpose of use)

We use collected information for the following purposes.

• Providing and operating the Service
• Responding to user enquiries
• Informing users of new features, updates, and campaigns of services they use
• Communicating maintenance and other important notices as needed
• Identifying users who violate the terms of service or use the Service for improper purposes, and declining their use
• Allowing users to view, modify, and delete their registered information and view their usage
• Improving AI-driven analysis and recommendation features
• Purposes incidental to the above

Article 3 (Provision to third parties)

Except in the following cases, we will not provide personal information to third parties without obtaining the user's prior consent.

• When required by law
• When necessary to protect the life, body, or property of a person and obtaining consent is difficult
• When particularly necessary for improving public health or promoting the sound upbringing of children, and obtaining consent is difficult
• When cooperating with a national or local government body, or its designee, in performing duties prescribed by law, and where obtaining consent would impede the performance of those duties

Article 4 (Handling of data in AI services)

The Service uses AI technologies. The handling of data in AI services is as follows.

• Uploaded image data is temporarily processed for AI analysis
• Data used in AI analysis may be processed in a statistical form for service improvement
• We do not provide externally identifiable personal data to third parties
• Users may request deletion of their own data at any time

Article 5 (Use of cookies)

Our website uses cookies to improve the user experience, enhance the service, and for marketing purposes. Users may decline cookies via browser settings, in which case some features of the Service may become unavailable.

Article 6 (Security)

We take necessary and appropriate measures to prevent leakage, loss, or damage to personal information and otherwise to manage it securely. These include SSL encryption, access control, and regular security audits.

Article 7 (Disclosure, correction, and deletion)

Users may request disclosure, correction, addition, deletion, or suspension of use of personal information. We will respond after confirming that the request is from the data subject. Please contact us via the contact form.

Article 8 (Changes to the policy)

Except as otherwise required by law or expressly stated in this Policy, the contents may be changed without notice to users. Unless we specify otherwise, the revised policy takes effect when posted on this website.

Article 9 (Contact)

For questions about this Policy, please contact us via the channel below.